Privacy questions players ask us
We collect your name, email, phone number, date of birth and address for account verification. We also record your payment method (DANA, OVO, GoPay or QRIS), transaction history and login timestamps. This data is necessary to comply with anti-fraud rules and to deliver your deposits and withdrawals.
Yes. Email our support team with your account username and request. We'll compile a report of all personal data, gaming activity and transaction history we hold on you and send it to your registered email within ten business days.
We delete personal details within thirty days of closure, as per our data retention policy. We retain transaction records and account summaries for up to three years to comply with local regulations and fraud prevention rules.
All payment details are encrypted end-to-end when you deposit or withdraw. We never store your full payment credentials; instead, we tokenize them so each transaction is processed securely. Each payment partner adds their own security layer.
No. We do not sell your personal information, email or gaming history to third parties. We share payment data only with DANA, OVO, GoPay and QRIS to process your transaction. We use analytics data internally only.
Contact our support team via live chat or email and request permanent account deletion. We'll close your account and delete personal data within thirty days, where local law permits. Transaction records are retained for compliance purposes.
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